Acumen Mechanical

SERVICE

By being able to service Baltimore, Annapolis and Rockville, we are within 50 miles of most of our clients in the Maryland and Washington DC metropolitan areas.  By eliminating areas outside of Maryland and Washington DC, we can focus on our core service area and that means great customer service for our clients.

 

Readily Available Inventory

Acumen stocks its service vehicles with parts that our technicians use most often.  Further, by having accounts with National and Regional parts suppliers, Acumen can service your needs on time and get you back up and running quickly.

 

24/7

If you require service, Acumen is your single point of contact day or night.  Any time of the week, our factory trained technicians can service all major brands of equipment, timely, accurately and on-call so that you suffer less down time.

 

Comprehensive Line of Services

By developing a broad range of programs to help you maximize the life of your equipment and stretch your investment horizon to its fullest, you can pick the programs that are right for you.

 

Installation

Flexible scheduling focused on off-hours or non-peak times

Post installation start-up and system check

Final connection to existing utility connections

Pick-up, delivery, installation and removal of old equipment

Single point of contact and readily available

 

Preventive Maintenance

Custom term: one time service or routine contractual arrangements available

All required repairs are performed at the time of service

Agreements include regularly scheduled and routine maintenance

Our agreements lengthen the life and improves operating efficiency

Comprehensive reference checklists and manuals on-hand with recommended guidelines

 

Acumen Service Contracts

Service contracts allow service costs to be budgeted and scheduled

Standard repairs including labor and materials are included

All travel charges included

Discounted rates available for overtime and holidays

Customizable terms and coverage options

 

Extended Warranty Contracts

When purchased at the time of original equipment sale can ensure complete coverage automatically after manufacturer’s warranty expires

Regular service contract terms exist including a 20% discount from standard rates

Training, support, and water treatment plans and products for beverage equipment

 

For more information about our Programs and Contracts, please contact Harvey Adler 410-869-9370 or Pete Viti 443-790-0990 info@acumenmechanical.com.